Privacy Policy

Last updated: September 10, 2026

RezComm Professional Services LLC ("RezComm," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to rezcommpros.com and to any communication you have with us by phone, email, or text message.

Information We Collect

We collect only what we need to respond to you and perform work you request:

Contact information you give us — name, mobile or home phone number, email address, and property address.
Project information — details about your roof or property, the work you are requesting, photographs of the property, and insurance claim information you choose to share with us.
Website information — IP address, browser type, pages visited, and similar technical data collected automatically when you use our website.

How We Use Your Information

To respond to your inquiry and provide the free storm report or roof scan you requested.
To schedule and perform inspections, repairs, and construction work.
To send you appointment confirmations, scheduling updates, crew arrival notices, and job status updates.
To prepare estimates, invoices, and documentation for your insurance claim, when applicable.
To meet legal, tax, warranty, and record-keeping obligations.

Text Messaging (SMS)

Mobile Information Sharing Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile number and consent to receive text messages from us, we may text you about your project — appointment reminders, scheduling changes, crew arrival, job status, and responses to questions you send us.

Consent to receive text messages is not a condition of purchase and is never required to receive an estimate or have work performed.
Message frequency varies based on your project.
Message and data rates may apply.
Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further texts.
Reply HELP for assistance, or call us at (469) 249-3221.
Carriers are not liable for delayed or undelivered messages.

How We Share Information

We do not sell your personal information. We do not share it with third parties or affiliates for their own marketing purposes. We share information only in these limited situations:

Service providers who work on our behalf — such as our customer management system, scheduling and messaging platforms, and payment processors — and only to the extent needed to perform that service for us.
Subcontractors and crews assigned to your project, limited to the information needed to perform the work.
Your insurance carrier or adjuster, only when you have asked us to provide documentation for your claim.
Suppliers and manufacturers, when needed to order materials or register a product warranty in your name.
Legal requirements — when required by law, subpoena, or to protect our legal rights.

Text messaging originator opt-in data and consent are never shared with any third party for any purpose other than delivering the messages you asked to receive.

Data Retention

We keep project and customer records for as long as needed to perform the work, honor warranty obligations, and satisfy tax and legal requirements. If you opt out of text messages, we retain a record of your opt-out so we can honor it. You may request deletion of your information by contacting us, and we will delete what we are not legally required to keep.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

Reply STOP to any text message to stop receiving texts.
Email or call us to ask what information we hold about you, to correct it, or to request deletion.
Unsubscribe from email by using the unsubscribe link or by contacting us.

Children

Our services are directed to property owners and adults. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with a new "last updated" date.

Contact Us

RezComm Professional Services LLC
P.O. Box 240, Crowley, TX 76036
Phone: (469) 249-3221
Email: michael@rezcommpros.com